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Care Opinion

New ED and AAU

Posted By colpot54

"New ED and AAU"

About: South Central Ambulance Service NHS Foundation Trust Wexham Park Hospital / Accident and emergency Wexham Park Hospital / General medicine

(as the patient),

Taken to Wexham on Sunday after an MS Relapse Bloods Ecg taken with ten minutes of arrival the moved to another area into what can only be descried as a room !! Compared to the old A&E with no privacy etc this was great. seen by drs within an hour. There was no beds on wards so bought a hospital bed in for to transfer to so as to be made comfortable. Moved to AAU and WOW what a great unit staff fantastic, care brilliant. Only moan no hot food at meal times! People cant live on sandwiches only, please sort out everyone I spoke to thought so too.

All in all well done to all involved.

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Responses

Response from Michelle Youens, Head of Patient Experience, Frimley Health NHS Foundation Trust 4 years ago
Michelle Youens
Head of Patient Experience,
Frimley Health NHS Foundation Trust

Submitted on 10/05/2019 at 15:20
Published on Care Opinion at 15:22

Dear Colpot54

Thank you for writing this great review regarding our new ED and AAU, we are so proud of it, and thank you for the fab feedback regarding the staff and their care, we are also proud of our staff. I am sorry to hear about the food and if I may say quite surprised as we do serve hot food twice a day, lunch and supper. I will investigate this though...We all hope you are making a speedy recovery...

regards

Michelle Youens

Head of Patient Experience

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