"Unable to contact department"

About: Queen Elizabeth I I Hospital / Ophthalmology Queen Elizabeth I I Hospital Ophthalmology AL7 4HQ

Posted via nhs.uk 4 years ago

Five attempts to try and contact eye department at QE2 regarding my disabled partners appointment. Unable to talk to anyone numbers given by main switchboard are unavailable. Has taken five attempts and over an hour. Will have to just turn up and possibly waste the NHS time and I believe £180 . Terrible state of affairs

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Queen Elizabeth I I Hospital

Submitted on 07/05/2019 at 13:38

Published on nhs.uk at 15:07

Thank you for your review - we're sorry to hear that you were unable to contact our ophthalmology department. Should you continue to experience issues, we would recommend getting in touch with our patient advice and liaison service (PALS). Their details are available on our website: https://www.enherts-tr.nhs.uk/patients-visitors/advice-and-support/pals/

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Unable to contact department

"Unable to contact department"

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