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"Excellent care, compassion and expertise from..."

About: Norfolk & Norwich University Hospital

My husband was treated for three years for anaemia, which morphed into full-blown leukemia, by a dedicated team in Haematology. Their skill in tackling this condition — and giving my husband an extra year of life — was impressive, but so too was their kindness and compassion. They were always very efficient, but never lost the human touch. We had every confidence in them and knew we could trust them implicitly to offer the best care. We were also grateful for the generosity of blood donors and the NHS for the many blood transfusions my husband received over those three years.

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Response from Sarah Eastwood, PALS Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust 4 years ago
Sarah Eastwood
PALS Manager,
Norfolk and Norwich University Hospitals NHS Foundation Trust
Submitted on 10/05/2019 at 12:12
Published on Care Opinion at 14:19


Dear Family Member

Thank you for your kind comments about the care your husband received from the Haematology Team. I am pleased to read he received kind, compassionate and professional care from our staff. I will share this with the staff involved, as well as the senior managers in the Trust. Thank you for taking the time to write with your thanks and praise.

With best wishes

Sarah, PALS Manager

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