"Can't fault the care but be prepared for a wait!"

As the title says really. Arrived at 8:50 am this morning and wasn't seen by a doctor until 12:40. I went up as a self referral due to feeling something gritty at the top of my eye which was causing discomfort. I appreciate that people are seen in priority order but I feel that the wait I had wasn't acceptable. It does state that waiting time is 1-2 hours. The doctor was very apologetic and lovely plus she sorted my problem swiftly once in her care, which was great.