"Very impressed with the care."

About: Queen Elizabeth I I Hospital (Welwyn Garden City)

What I liked

I was so impressed by the nurses and other staff looking after J bay in Princes wing for the few days following my operation. Not only were they professional, they all really cared. How it should be. The cleaning and catering staff were also fantastic.

What could be improved

I observed one ancillary nurse who was not caring and not even professional. She should not be working with the sick.

Anything else?

The bed was very comfortable and the bathroom facilities were excellent. The tubed water bottle was a great help following my operation.

Story from NHS Choices

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Response from Queen Elizabeth I I Hospital

We're very proud of the team on Princes Wing, who have worked so hard to turn it in to one of the best services in the Trust. Thank you for your lovely feedback, which we will ensure reaches the team - including the cleaners and caterers! In the meantime, we wish you a speedy recovery.

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