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Exceptional treatment.

Posted By rom

"Exceptional treatment."

About: Forth Valley Royal Hospital / Accident & emergency

(as a service user),

Thank you to all the staff who looked after my daughter when she attended with a foot injury.

A special that's to ENP Charlie for his kindness, humour and ability to engage with my teenager.

Our treatment was exceptional.

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Responses

Response from Pauline Donnelly, Person Centred Manager, Department of Nursing, NHS Forth Valley 4 years ago
Pauline Donnelly
Person Centred Manager, Department of Nursing,
NHS Forth Valley

Submitted on 10/05/2019 at 09:03
Published on Care Opinion at 10:32

picture of Pauline Donnelly

Dear Rom

Thank you very much for your kind words. It is great to hear that your daughter felt at ease during her visit to our Emergency Department. The staff member involved has been specifically contacted and praised for their exceptional care.

Dr Stephen Feltbower

Consultant in Emergency Medicine & Paediatric Emergency Medicine

NHS Forth Valley

Forth Valley Royal Hospital

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