I was told that if I was unhappy with the community mental health team I was allocated to I should change GP practise. In the past something went wrong, I complained, my complaint was upheld, but I still do not want to be treated by the staff involved.
This is so short sighted, the CMHT is new, my GP practise has a longer more established relationship with me. Why does rigidity over CMHT allocation trump my established relationships with my GP? If staff were less conceited they would see how short sighted changing GP is. My GP manages several of my chronic health conditions, over time they have come to understand my medication, and my specialists. I am treated in Shefield, London and Leeds, will a new GP be able to offer the same?
For a while I considered changing GP surgery, and I rang the 4 surgeries closestest to were I live. They could not tell me what CMHT they sent patients to.
I contacted PALs who told me that they did not have that information and I should call the SPA number. I explained what information i needed and that PALs told me to call. I was told to wait for a call back.
4 hours later someone called me back asked if I wanted to kill myself, or if I was hearing voices and told me I was not in crisis so they would be terminating the call.
Today I went to my GP in tears and he agreed that changing GP is not the solution, and suggested I complete a funding request for out of area treatment.
Staff should not be putting the onus of getting treatment on the patient changing GP, but if they do it should be easy to find out what GP surgeries a CMHT covers.
"Not good if you have multiple health conditions"
About: Leeds and York Partnership NHS Foundation Trust Leeds and York Partnership NHS Foundation Trust Leeds LS7 3JX
Posted via nhs.uk
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