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"Rapid Response service and At home"

About: Bromley Healthcare / Medical response team

(as a relative),

This is on behalf of my mother-in-law who would like to thank the service for helping her after her fall last Friday.   Wendy in particular has been praised for helping mum get up from the floor (having fallen trying to get in her front door after being dropped off by dial-a-ride- who had not been able to get her up) and for reviewing her chest issues and ensuring she now has the correct medication.     The followup by @home was very  valuable to reassure everyone that she is now improving (previously we had worried she might need to be hospitalised).     Thank you to Wendy for being so thorough and taking such as holistic approach!

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Responses

Response from Julie Miller, Patient Experience Lead, Bromley Healthcare 4 years ago
Julie Miller
Patient Experience Lead,
Bromley Healthcare
Submitted on 01/05/2019 at 14:22
Published on Care Opinion at 14:22


Dear Catfj3

Thank you so much for your feedback it is much appreciated.

Wendy will be delighted to hear that your mother in law is in her own home and improving and she will be thrilled and the glowing testament to her clinical care.

Please send your mother in law our best wishes from all here at Bromley Healthcare.

With Kind regards

Julie

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