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"Endoscopy Burnley"

About: Burnley General Hospital / General medicine

(as the patient),

I had an appointment at the endoscopy unit at Burnley general hospital yesterday and I would just like to say how easy the staff

Made my visit. Not knowing what to expect was a bit daunting

But the treatment I received was exceptional.

I know people like to complain but I feel I must tell you how happy

I was with the treatment I received.

Many thanks.

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Responses

Response from Burnley General Hospital 4 years ago
Burnley General Hospital
Submitted on 30/04/2019 at 10:37
Published on nhs.uk at 11:08


Thank you for taking the time to tell us about your appointment at the Endoscopy Unit at Burnley General Teaching Hospital.

It is lovely to receive such positive feedback about the treatment you received from the staff.

We are delighted to pass your thanks and comments on to the staff who will very much appreciate your feedback as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your visit then we would really value this so that we can try to make it like this for every patient using our services. You can either contact me (Melissa Almond) on 01254 734087 or by email at patientexperience@elht.nhs.uk

Thank you again for commenting and best wishes.

Melissa Almond

Senior Patient Experience Facilitator

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