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Care Opinion

Fantastic Treatment

Story from nhs.uk

"Fantastic Treatment"

About: Wansbeck Hospital / Gynaecology

I would like to say a massive thank you to the Consultant and his fabulous team in Gynaecology Outpatients. The two nurses that did my stats, weight and height were so friendly and professional in their approach and really put me at ease. The Consultant was great and explained what was happening, his team of nurses who kept me occupied with chatting were brilliant. I can only say again a massive thank you and hope I won’t have to visit again, however, if I do I know I’m in great hands. Thank You.

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Responses

Response from Annie Laverty, Chief Experience Officer, Patient Experience, Northumbria Healthcare NHS FT 4 years ago
Annie Laverty
Chief Experience Officer, Patient Experience,
Northumbria Healthcare NHS FT

Submitted on 29/04/2019 at 08:16
Published on Care Opinion at 11:16

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Morning,

Thanks for your lovely review. It sounds like the team did all that they could to reassure you and keep you involved and informed. Great stuff!

Thanks also for giving us the opportunity to acknowledge their warmth and professionalism - I know they’ll be delighted to know how much it meant to you.

With best wishes,

Annie

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