"Phlebotomy service so accommodating of my grandmother"

About: Community Health Services / Phlebotomy

(as a relative),

My grandmother suffers with dementia and will also be on warfarin for the rest of her life due to a stroke some years ago. Because she has dementia she is out of her house at a day centre for most of the week. The phlebotomy department were very understanding and accommodating in arranging an onsite call without disruptin my grandmother's day centre visit. Thank you all.

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Response from Kelly Owen, PALS Officer, Patient Advice Liaison Service, Community Health Services at 5 Boroughs NHS Foundation Trust

Dear eaten366,

Thank you for taking the time to leave a comment regarding your experience with Knowsley Phlebotomy Service.

We really value the opinions of our patients and I will make sure the staff are made aware of your compliment.

Kind regards,

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful