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disapionting!

Story from nhs.uk

"disapionting!"

About: The Princess Royal Hospital (Telford)

What could be improved

almost everything

ooh and update your phone list ,tel numbers!

Anything else?

With this stupid systemof yours (apointments) I have a bigger chance to win the lottery this week than get my problem sorted.Im absolutely fed up how things work in here. I coud be dying and no one bothers just because i dont have a apointment,or reference from GP,(dentist in my case)Even the fact that im in pain has been ignored, all I've been told is i need to book an apointment which ass we all know can take up to several weeks.now im not complaining on hospital ,i blame the system.can someone please explain to me why does it take up to 10 weeks from the date of diagnosis to the date of treatment?

this is simply ridicuous!

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Responses

Response from The Princess Royal Hospital 11 years ago
The Princess Royal Hospital

Submitted on 13/08/2012 at 12:09
Published on nhs.uk on 05/09/2012 at 20:59

Thank you for contacting the Trust through the NHS Choices website.

I will pass your comments to the Clinical Manager for their information and action as required.

Should you require any further assistance, please contact the PALS office on 01743 261691 (RSH) or 01952 641222 ext 4382 (PRH).

If you would like your comments investigating under the formal Complaints Procedure, please contact the Patient Services Office at complaints@sath.nhs.uk or by telephone on 01743 261652.

Patient Experience Team

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