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"MINOR INJURIES UNIT: Yes, but..."

About: St Bartholomew's Hospital

I came in with a broken finger and no appointment. I was really surprised by the efficiency as I was seen twice and had X-ray taken all in around 1h. The staff was extremely kind and helpful too. HOWEVER, something wrong with the system if after this great response and with confirmation of a broken bone I am not sent directly to a specialist and have to wait for an appointment 5 days later. Still happy because I would have never obtained the appointment so quickly on my own...

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Response from St Bartholomew's Hospital 4 years ago
St Bartholomew's Hospital
Submitted on 29/04/2019 at 15:28
Published on nhs.uk at 17:07


Thank you for taking time to contact us with feedback. We are very pleased to hear about your experience at the minor injuries unit at St Bartholomew's and how kind and helpful the staff were.

We have shared your feedback with the service managers for minor injuries.

Should you wish to discuss your feedback any further, please don't hesitate to contact our PALS team on 0203 594 2040 or email rlhpals@barthealth.nhs.uk

Kind regards

Faith

PALS & Complaints

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