"Everything was excellent"

EVERYthing was excellent from arrival to departure on the same day.

• Hospital reception not fully open, but night watchman. Very polite, happy, explained when and where he would take us ( day patients surgical) when fully opened.

• Taken to day surgical ward and booked in, very friendly , positive laid back but all knowing manners

• Shown to bed, explained what will happen, when it will happen, what to wear timing etc. Very happy cheerful nursing staff.

• Met surgeon and then anaesthetist individually at my bed, chatted with both they explained what will happen and when a little more technically with their expertise in this field. Very happy, clear, encouraging

• Walked to theatre by nurse as previously described, met anaesthetist and theatre nurse, then talked to me and put me to sleep.

• Best part of 2 hours later woke up, wheeled to ward on bed. Given some toast, tea, talked with nurses, surgeon, anaesthetist.

• Walked out of hospital with nurse as planned.

• Start to finish 8 hours total. Everything very relaxed, very professional.

• Just wish everybody turns up for their procedures or lets someone know they will not be there