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"I was most impressed"

About: Glasgow Royal Infirmary / Accident & Emergency

(as a relative),

My husband attended the ED at GRI . I was most impressed by the triage, then enhanced triage that took place to front load investigations to gain a diagnosis quickly of a heart attack . 

The nursing staff and Drs were amazing and you could see that they were working under such immense pressure  with very challenging patients and patients waiting for admission for quite lengthy waits. However they were all working hard to do their best under what was extremely challenging and difficult night. 

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Responses

Response from John Stuart, Chief Nurse, North Sector, NHS Greater Glasgow and Clyde 4 years ago
John Stuart
Chief Nurse, North Sector,
NHS Greater Glasgow and Clyde
Submitted on 24/04/2019 at 22:54
Published on Care Opinion on 25/04/2019 at 09:24


Dear Brie33,

Thank you for taking the time to contact us regarding your recent experience of care within the emergency dept. at Glasgow Royal Infirmary.

It is always heartening for our staff to receive such positive feedback from our patients and their relatives and I will ensure that our ED team are made aware of your feedback.

I trust that your husband is making a good recovery.

Yours sincerely,

John Stuart.

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