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Mopping during scan

Posted By Xyz3

"Mopping during scan"

About: Dumfries & Galloway Royal Infirmary / Radiology

(as the patient),

While I was having an mri scan at Dumfries and galloway Royal infirmary there was someone in scan room mopping the floor I do not feel that this is appropriate

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Responses

Response from Nicola Gemmell, Patient Experience Co-ordinator, Acute and Diagnostic Services, NHS Dumfries and Galloway 4 years ago
Nicola Gemmell
Patient Experience Co-ordinator, Acute and Diagnostic Services,
NHS Dumfries and Galloway

Submitted on 25/04/2019 at 08:34
Published on Care Opinion at 08:47

Dear Xyz3,

Thank you very much for taking the time to relay your experience. I am sincerely sorry for the distress this caused. I will certainly share this with the Radiology and Support Services teams and provide you with an update once they have responded.

Meanwhile if you would like to discuss this with me directly, please contact the Patient Experience team on 01387 241690 or email dumf-uhb.acutecomplaints@nhs.net

Kind regards

Nicola

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