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Treatment here

Story from nhs.uk

"Treatment here"

About: Finchley Memorial Hospital

The nurses here including a person that was training to be a nurse are phenomenal. I honestly felt like they cared about me and were kind, compassionate, listened to my needs and then stitched my leg beautifully. I did have to wait a while and the receptionist was not very friendly at all. But once you get to speak to someone they are fantastic. My heart felt thanks!!

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Responses

Response from Finchley Memorial Hospital 5 years ago
Finchley Memorial Hospital

Submitted on 24/04/2019 at 12:37
Published on nhs.uk at 14:07

Dear Mel

Thank you for taking time to leave a review, it means a lot to staff.

I am sorry you found the receptionist was not friendly and hope you will accept my apology on behalf of the hospital.

Receiving your heart felt thanks will mean a lot to staff and they would want me to wish you a speedy recovery.

Best Wishes

Richard

Richard Chester - deputy director of patient experience

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