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Care Opinion

Cambridge M1 Ward

Story from nhs.uk

"Cambridge M1 Ward"

About: William Harvey Hospital (Ashford) / Accident and emergency

Generally good A&E experience although 10 hours wait for Ward admission.

Cambridge M1 is a highly unsuitable Ward with an alarming lack of visibility to the bays from the nurses station.

This should be very concerning for patients at risk of falls.

This is compounded by a lack of communication between staff and with families that results in a generally negative patient experience.

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Responses

Response from William Harvey Hospital (Ashford) 4 years ago
William Harvey Hospital (Ashford)

Submitted on 01/08/2019 at 09:34
Published on nhs.uk at 10:06

Thank you for contacting us regarding Cambridge M1.

We would like to take this forward for you and would ask that you contact PALS (Patient Advice and Liaison Service) on 01227 783145 or ekh-tr.pals@nhs.net .

Alternatively, please log onto our website, www.ekhuft.nhs.uk and click the relevant "C" to complete the online form which is then sent to us.

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