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Outstanding hospital and staff

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"Outstanding hospital and staff"

About: Salford Royal / Clinical haematology

I have attended the haematology unit for 30 months . The staff are welcoming, kindly and expert, I came from the private sector and have never regretted being referred to SRH.

I trust them and rely on their expertise. My only criticism of the hospital is the lack of parking and it is not easily accessed by public transport from altrincham . In terms of care , I cannot rate them highly enough . Outstanding.

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Response from Salford Royal 5 years ago
Salford Royal

Submitted on 18/04/2019 at 14:36
Published on nhs.uk at 15:06

Dear Anonymous

Many thanks for your review, we are very grateful to you for taking the time to leave such lovely comments and we are delighted to hear that you have had a positive experience receiving care from our Haematology Department.

We would be happy to share this so if you could kindly contact our PALS service, we can ensure that your comments reach the team. The PALS team can be contacted on 0161 206 2003 or via email to pals@srft.nhs.uk between the hours of 08:30 and 16:30, Monday to Friday.

Your point regards lack of parking is noted and we are constantly working to improve our patient experience around our facilities.

We are pleased to inform you that we will be opening up a further 150 car parking spaces for our patients, carers and families in the very near future in our multi-storey car park, we hope this will vastly improve parking at our hospital going forward.

Kind regards

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