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"Frequently having to correct doctors"

About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus / General medicine

(as a parent/guardian),

Our daughter is a regular visitor to the QMC for clinic appointments and surgical procedures. On several occasions, we have found ourselves correcting doctors and members of the surgical team with the gender of our daughter!

She has long blonde hair, more often than not is wearing pink or a dress and has a very girlie name. However, she is often referred to as 'he', 'him' or 'his' which is starting to really grate on us as parents as we are constantly having to correct them. In no way does she look like a boy and I don't feel it looks good if they can't see she is a girl (Especially when the notes they should be reading states FEMALE).

In a more bizarre case, we attended our daughters clinic appointment and was called in. Once we had sat down, her consultant kept referring to her as 'he' and we corrected them a few times but they proceeded to talk to us about another patients condition and results of his tests! I stopped them in their tracks and pointed out that they weren't our daughters notes to which they looked very confused. We knew the parents of the other child they were talking about which made things even more baffling as they had somehow managed to get mixed up between a 1 year old girl and a 10 year old boy!

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Responses

Response from Nottingham University Hospitals NHS Trust 5 years ago
Nottingham University Hospitals NHS Trust
Submitted on 18/04/2019 at 13:50
Published on Care Opinion at 16:18


Thank you for bringing this to our attention. Your experience and comments are cause for concern. Please can you contact me at your earliest convenience so that I can ensure this is properly and promptly looked into once we have the full details.

You can contact me on 0115 924 9924 ext. 66623 or email QMCPET@nuh.nhs.uk.

With kind regards,

Sarah Kennedy.

Patient Experience Officer.

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