"Very reassured, but a little rushed at New Victoria Hospital"

About: New Victoria Hospital / Day surgery

(as the patient),

I had day surgery recently. I was nervous about the general anaesthetic only as I had not had a straight forward recovery from a general anaesthetic a number of year ago. I was reassured by everyone particularly the anaesthetist who explained that she would be giving me different drugs. I woke up in recovery and was amazed to hear that I had been there for 20 minutes. I had no ill effect from the anaesthetic.

On returning to the ward I was given tea and offered a sandwich, I refused the sandwich as I felt slightly nauseous but had 2 cups of tea and a biscuit. I was asked to sit up which I did but felt I would be better lying down for a bit longer. I was allowed to do this. My only slight issue was a feeling that I was being rushed to progress to sit up when I didn't feel ready and to getting up and dressed. I managed however and the whole experience was almost as good as it could be.

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Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Thank you for taking the time and trouble to provide your very kind and thoughtful comments. I hope that the feeling of being a little rushed to sit up after your procedure didn't overshadow the overall experience.

It means a great deal to staff to read these comments, and I am very grateful that you did so.

Once again please accept my thanks for sending us these comments. Staff involved in caring for you will be delighted that you appreciated the care provided to you.


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