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"Hayward House Hoapucw"

About: Nottingham University Hospitals NHS Trust - City Campus

My mother was cared for in Hayward House Hospice at the City Hospital for a few days before she died this weekend .

The care she received was excellent and all the staff were fantastic so caring and compassionate. They cared for the whole family not just the patient going above and beyond. They treated my mother with respect and she kept her dignity at all times. As a nurse herself my mother cared for the elderly and the dying and all I wanted was for her to be cared for in the way she cared for those in her care and she was THANK YOU so much This is such an necessary service and the care offered there should be the benchmark for all staff whose patients in their care dying anywhere in the hospital

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Responses

Response from Nottingham University Hospitals NHS Trust 5 years ago
Nottingham University Hospitals NHS Trust
Submitted on 16/04/2019 at 12:58
Published on Care Opinion at 13:59


Thank you for taking the time to share your feedback, especially at this sad time. My condolences to you and your family. I am thinking of you all.

I have shared your kind words with the rest of the team.

Sending our best wishes,

Kerry John

Ward Manager, Hayward House.

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