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Care Opinion

Fertility and maternity services

Posted By Girdy

"Fertility and maternity services"

About: Alnwick Infirmary / Gynaecology Berwick Infirmary / Gynaecology Borders General Hospital / Gynaecology Hexham General Hospital / Gynaecology North Tyneside General Hospital / Gynaecology Northumbria Specialist Emergency Care Hospital / maternity care Queen Elizabeth Hospital / Gynaecology

(as the patient),

Over 5yrs I've had hundreds of visits to surgeries and hospitals in the North East of England and Southern Scotland. My experiences have been almost 100% positive with many staff going the extra mile to help. I'm continually impressed at their professionalism, calm attitude and work ethic.  

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Responses

Response from Shona Davies, Clinical Manager, Women & Children, NHS Borders 5 years ago
Shona Davies
Clinical Manager, Women & Children,
NHS Borders

Submitted on 16/04/2019 at 12:38
Published on Care Opinion at 13:53

Thank you for taking the time to feedback about your experiences in varying health care setting. We learn a lot from such feedback and it is important that we know when things have gone well and also when things could have gone better in order that we can change what we do if indicated.

Staff strive to provide care to a very high standard and I am delighted that you have been impressed by their professionalism, calm attitude and their work ethic.

best wishes

Shona

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Response from Northumbria Healthcare NHS FT 4 years ago
Northumbria Healthcare NHS FT

Submitted on 23/04/2019 at 16:48
Published on Care Opinion on 24/04/2019 at 10:48

Dear Girdy,

Thank you for taking the time to share with us yours and your husbands experience of care within our hospitals. It is great to read that you have received consistently good care across the different hospital trusts and we have the opportunity to respond to you together. We echo the comments from Shona, and we will of course share your kind words with our gynaecology teams. I have no doubt they will be delighted.

Thanks again and all the best to you and your husband.

Jan,

Janice Hutchinson - Service Improvement Lead

Response from Queen Elizabeth Hospital 4 years ago
Queen Elizabeth Hospital

Submitted on 25/04/2019 at 10:51
Published on nhs.uk at 12:07

Patient feedback is extremely important to us so thank you for taking the time to pass your comments over.

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