I had to attend the Oral Medicine Department for a review of my problem. I was checked in by the receptionist at the first position who, whilst processing my appointment efficiently, smiled and passed a few kind words which made me feel I was being treated as a person rather than a number.
Unlike at some NHS establishments I was not kept waiting past my appointment time and I was examined by the same lady consultant who had treated me previously, which I found very reassuring. I left the hospital believing that I was in good hands and confident my condition is being treated appropriately.
My experience in the Oral Medicine Department was first class and deserves 5 stars.
"Return visit"
About: University Dental Hospital University Dental Hospital Manchester M15 6FH
Posted via nhs.uk
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