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Care Opinion

Ward 9

Story from nhs.uk

"Ward 9"

About: The James Cook University Hospital / Respiratory medicine

My Mother in Law was recently a patient on ward 9 JCUH

The care was excelllent and the staff were incredible going over and above to ensure that they did everything they could.

We mainly dealt with the night staff who were fantastic as were the Drs.

My mother in law sadly died on the ward but was dealt with by empathetic staff who could not have done any more.

Thany you ward 9 especially night staff Friday 5th April 2019 we are so grateful.

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Responses

Response from Patient Experience Facilitator, South Tees Hospitals NHS Foundation Trust 4 years ago
South Tees Hospitals NHS Foundation Trust

Submitted on 21/05/2019 at 09:47
Published on Care Opinion at 11:09

Hello,

Thank you for taking the time to give us your feedback.

I am delighted that you have had such a positive experience with the Trust and it is always rewarding to hear stories of how our staff are delivering care and support to patients when they need it most.

I will happily pass your feedback on to Ward 9. If you would like me to pass this on to specific staff members or you would like provide further detail please can I ask you to get in touch via our email address: stees.compliments@nhs.net or by phone on 0800 028 2451 and I will be happy to help you further.

Thank you, again, for taking the time to provide us with feedback.

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