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"Some excellent staff, others not so"

About: Manor Hospital / Accident and emergency

My son, who has Asperger's was brought in to A & E by ambulance and placed in a bay next to a patient with dementia. When he asked the nurse why he was with the old people, she snapped "this is the NHS, not Nuffield". This completely unnecessary comment was balanced by excellent care from the Sister and Doctor on duty but sadly our experience was marred further by a seemingly inexperienced radiologist who had been left on her own and asked my son to rotate his wrist and arm, which was impossible, and had she read and understood his notes properly, this would have been obvious to her.

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Response from Manor Hospital 3 years ago
Manor Hospital
Submitted on 09/07/2020 at 16:12
Published on nhs.uk at 18:18


I apologise for the significant time delay in responding which was due to unresolved technical access to the digital site, this has now been rectified.

If you do wish to speak to us at any time please contact us via patientrelations@walsllhealthcare.nhs.uk or telephone 01922 6564673

Garry Perry

Head of Patient Relations

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