"Excellent service"

called into the walk-in centre and was greeted by friendly receptionists , waited about 30 minutes to be seen by the nurse practitioner who was brilliant She was very thorough explaining everything thing in detail what was wrong with me I had blocked sinuses a closed ear drum and a chest infection And prescribed antibiotics. I would definitely recommend the centre ...

Story from nhs.uk

Responses

Response from Swadlincote Clinic

Good morning,

Thank you so much for taking the time to provide this excellent feedback about our Swadlincote Urgent Care Centre. I am pleased you had a good experience.

We try our best to provide a high level of friendly and timely care and we are always encouraged when patients take the time to tell us how we did.

I will ensure the Receptionist and Nurse Practitioner are made aware of your comments and I trust you are feeling much better.

Kind regards,

Judith Brown

Patient Experience Manager (DHU Health Care)

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