What I liked
going home.
What could be improved
Everything. Depsite presenting at A&E with heart problems and chest pain, I was simply asked to fill out a form and wait. I waited for over 2 hours before I was seen by a nurse and then a further 2 hours until I was seen by the doctor. The staff were very unhelpful and rude. There was nowhere to get anything to eat or drink, not even water. The department was very dirty. The waiting area was tiny and the seats were very uncomfortable, many people had to sit on the floor or stand for hours.
"Terrible, just go somewhere else."
About: Basildon University Hospital Basildon University Hospital Basildon SS16 5NL
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Basildon University Hospital