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Care Opinion

Minor problem dealt with brilliantly

Story from nhs.uk

"Minor problem dealt with brilliantly"

About: Royal Cornwall Hospital (Treliske) / Emergency Department

I had to have a minor procedure done at the casualty department, from the moment

I entered to leaving i was treated very well by all the staff I came in contact with.

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Responses

Response from Jane Michell, Complaints Manager, Royal Cornwall Hospitals NHS Trust 5 years ago
Jane Michell
Complaints Manager,
Royal Cornwall Hospitals NHS Trust

Submitted on 12/04/2019 at 12:04
Published on Care Opinion at 15:14

My name is Jane and I am the Clinical Matron for Emergency Care at RCHT.

Thank you very much for posting this on nhs.uk. I am pleased your experience with us lived up to your expectations. It is always great to hear positive feedback, particularly at the moment when we are under considerable pressure in the hospital. I will feedback your comments to my team

Kind Regards

Jane

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