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"Bad experience for 20W scan"

About: Queen Charlotte's Hospital / Maternity

Horrible experience with a locum sonographer for my 20 Weeks scan. Luckily we went for a private scan in the same hospital with a Doctor to be comforted.

The locum sonographer was really rude and irritated because the baby was in a wrong position even after a walk. She pressed on my tummy very strongly to make him moved which didn't work at all (I'm used to treatments of all sorts, so I'm not a sissy but this time was really painful for me and for my baby I'm sure), I told her it was painful but she continued.

In addition to this, she didn't check if my placenta lake was still there (which the private doctor confirmed), missed some important measures and her results are not similar to those of my doctor.

Very disappointed, especially because I had a fabulous lady for my 12W scan in the same service. But I guess she was part of the hospital staff, this one was a replacement I think.

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Responses

Response from Queen Charlotte's Hospital 5 years ago
Queen Charlotte's Hospital
Submitted on 12/04/2019 at 14:24
Published on nhs.uk at 15:06


Imperial College Healthcare NHS Trust is concerned about your posting on NHS Choices and wishes to apologise to you for your experience in the Maternity Services at Queen Charlottes Hospital. We would really like to speak to you and be able to look into this further. In the meantime I have forwarded your posting to the relevant service managers. Patient Advice and Liaison Service (PALS) can be contacted on either 0203 313 0088 or email pals@imperial.nhs.net

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