What I liked
The member of staff that weighed me before appointment was very cheerful and did her job very well. The actual doctor I saw treated me well, listened and was very good, the actual appointment went very well.
What could be improved
The scanning sytem is confusing and awkward to use, the scanner would not scan my letter and when I went to the Main Desk in hartshead south the member of staff informed me that this was because my phone number was not up to date but nothing on the screen told me this. The member of staff on the reception had a very rude, abrupt manner and did nothing to put me at ease, she was very unapproachable and when I handed her my letter she looked as if she had never seen one before and snatched it off me as if I was interrupting her 'busy day'.
"Grim at point of entry - got better - very..."
About: Tameside General Hospital Tameside General Hospital Ashton-Under-Lyne OL6 9RW
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