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Polite and helpful staff, on the phone and in person

Posted By Absolute705

"Polite and helpful staff, on the phone and in person"

About: Sentinel Healthcare Southwest Community Interest Company / Dermatology (skin)

(as the patient),

Apart from my appointment letter arriving on the day I was having my appointment so I didn't see it until after I got home, the staff were polite and helpful, both in person and on the phone.

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Responses

Response from Rachel Newport, Sentinel Secretarial Support, Sentinel CAS, Sentinel Healthcare CiC 11 years ago
Rachel Newport
Sentinel Secretarial Support, Sentinel CAS,
Sentinel Healthcare CiC

Provides admin and secretarial support to the team

Submitted on 27/04/2012 at 12:26
Published on Care Opinion at 14:25

Many thanks for taking the time to leave feedback for the Dermatology clinic, we are glad you found the staff polite and helpful.

We do advise all patients to take note of their appointment time, as you did as some confirmation letters can be delayed in the post.

Wishing you all the best for the future,

The Sentinel Team.

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