"Although the procedure was not pleasant I was..."

About: Queen Elizabeth I I Hospital (Welwyn Garden City)

What I liked

The staff were curteous, kind, thoughtful, professional and efficient. I was treated with dignity. The Staff Nurse gave clear explanations of what to expect. I was overseen from admission to discharge and that was really good to have that continuity. The area was very clean. Well done Queens Wing endoscopy team and thank you.

What could be improved


More about:

Story from NHS Choices

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Response from Queen Elizabeth I I Hospital

We know that when we show your feedback to the team that at the QEII, they will tell us that your experience is what they aim to provide for all patients. But we also know they will be delighted to see their hard work appreciated in such a public forum - so thanks for giving us a chance to do just that!

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful