"Discharged only to return hours later"

Attended emergency department with my frail elderly relative, waited 2 hours to see a doctor only to be discharged with basic information and told to restart a drug which NHS24 told me to withhold.

Only to return 3 hours later because my father's condition had not improved but deteriorated. We were triaged quickly but sat 4 hours to be seen by a doctor . The treatment my father received should have implemented on our first visit. My father was exhausted - no offer of refreshments, nothing. Staff just ignored us - one was very patronising. 

It was an awful experience, one I hope never to repeat.