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"Urgent care on a weekend"

About: Halton Hospital / General medicine

(as a parent/guardian),

My daughter and I went to Halton hospital urgent care as she'd badly injured her ankle. We had a long wait due to many other urgent (more urgent than us) patients present. 

All staff at the hospital were very friendly, professional and helpful whilst being under a lot of pressure. My daughter had a sprain and this was communicated in such an above expectation manner. The nurse even used a picture book with an image of the muscles etc in a leg to show my daughter exactly what she'd done.

So thankful for our NHS.

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Responses

Response from Halton Hospital 5 years ago
Halton Hospital
Submitted on 09/04/2019 at 18:22
Published on nhs.uk at 19:06


We hope that your daughter is making a good recovery, thank you for sharing with us, we have passed on to the team.

The Communications Team

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