This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Excellent standard of care from the whole team"

About: Holme Valley Memorial Hospital / Day surgery

(as the patient),

I received an excellent standard of care from the whole team at Holmfirth.   At my initial consultation the surgeon was very patient yet thorough in answering all my questions when explaining options open to me.   Every visit thereafter the standard of care never wavered.   On the day of surgery, the team were absolutely amazing.   From the meet and greet on reception to after care/courtesy call the following day.   Nothing was too much trouble.   An extremely caring, professional team who make you feel at ease and whom I had every faith and trust in.   The team are an absolute credit to the NHS.   Thank you!  

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Emma Boyes, Engagement and Inclusion Manager, Living Well Business Unit, Locala 5 years ago
Emma Boyes
Engagement and Inclusion Manager, Living Well Business Unit,
Locala

My role at Locala is to listen to service users and understand how it feels to use our services. I report back to services and managers. I support to make change where needed. I really enjoy my job. Making a difference is important to me!

Submitted on 12/04/2019 at 10:32
Published on Care Opinion at 15:06


picture of Emma Boyes

Hello Murcurytt37

Thank you for your story....:)

I feel incredibly proud to say that the Day surgery team at Holme Valley are in my Business Unit!! Your final sentence gave me goose bumps!!

I will share your story as far and wide as possible to make sure that they all receive the praise and acknowledgment that they deserve!

Emma

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k