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Care Opinion

Gastroscopy

Posted By BillG

"Gastroscopy"

About: Forth Valley Royal Hospital / Endoscopy and day care

(as a service user),

Very quick in giving an appointment. Staff could not have been nicer. Clearly explained the procedure, talked me through each step.

Usual problem of waiting between pre op and the actual event, but that is not within their control.

Could not criticise the staff in any way.

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Responses

Response from Susan Cowan, Staff nurse, Endoscopy, NHS Forth Valley 5 years ago
Susan Cowan
Staff nurse, Endoscopy,
NHS Forth Valley

Submitted on 04/04/2019 at 18:05
Published on Care Opinion on 05/04/2019 at 09:41

Thank you for taking time to give feedback on your visit to the Endoscopy department. Your kind words about the care you received are appreciated.

The department can be very busy and although we try to ensure lists run to time, on occasions delays can occur and this unfortunately cannot be prevented.

Your feedback will be shared within the team.

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