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Care Opinion

Heart attack

Posted By Lantares

"Heart attack"

About: Scottish Ambulance Service / Emergency Ambulance University Hospital Hairmyres / Cardiology University Hospital Wishaw / Cardiology (Ward 4)

(as the patient),

I should like to express my thanks to the paramedics who, through their training and professionalism, were able to restart my heart one night in March. A visit for chest pains turned into a full blown emergency when my heart unexpectedly stopped. Their efforts and refusal to give up were successful in restarting my heart allowing me to reach Hairmyres Hospital where stents were successfully inserted in a blocked artery. I don't know who they were but they are my unsung heroes and I would be most grateful if you could pass to them my undying thanks. Without their efforts I wouldn't be writing this appreciation.

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Responses

Response from Alan Martin, Patient Experience Manager, Corporate Affairs and Engagement, Scottish Ambulance Service 5 years ago
Alan Martin
Patient Experience Manager, Corporate Affairs and Engagement,
Scottish Ambulance Service

Submitted on 03/04/2019 at 12:25
Published on Care Opinion at 13:34

picture of Alan Martin

Dear Lantares,

Thank you so much for taking the time to share this feedback with us here on CareOpinion. I am so sorry to read about your experience. That must have been terrifying for all involved.

I am so happy to hear about our crews efforts though. It is incredible what the staff can do and they do it with this being a perfect example. I would love to get in contact with the crew and pass on your thanks. Maybe you would like to do that yourself? If you could contact me at alan.martin2@nhs.net it would be great to have a chat and I can get the information I would need to trace the job.

I hope you are on the road to a full recovery and I wish you all the very best.

Kind Regards

Alan

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Response from Rick Edwards, Service Manager Surgical & Critical Care, University Hospital Hairmyres, NHS Lanarkshire 5 years ago
Rick Edwards
Service Manager Surgical & Critical Care, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 04/04/2019 at 07:44
Published on Care Opinion at 09:17

picture of Rick Edwards

Dear Lantares,

Thank you for taking the time to get in touch through Care Opinion; I'm delighted to hear that you've had such a positive outcome. It's really gratifying for staff when they receive such positive feedback and it will be my pleaseure to share your kind words with all the staff in the CCU.

I wish you well with your recuperation.

Kind regards

Rick

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