Lost the personal touch?
Not a fan of focusing on the bad however feel it may be required.
First person to greet you, clearly stressed and under pressure, no acknowledgement of approaching the desk, Uses terminology such as ‘pure p*** and f***’
Having to shout out personal information so everyone present at A&E knows:
1. Where you live
2. What your DOB is
3. Phone number, confidentially??
Nursing staff member with no compassion or consideration for person centred pain assessment. Shows a complete lack of empathy with judgement with can’t be bothered attitude!
Disappointing.
"Disappointing visit"
About: Crosshouse Hospital / Accident & Emergency Crosshouse Hospital Accident & Emergency KA2 0BE
Posted by Est (as ),
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