"Felt discriminated against for having cosmetic..."

About: Sunderland Royal Hospital

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My daughter went to A&E today as she was woken up with breathing difficultys and chest pain she rang me in tears and i told her to go straight to A&E if she was worried, as she is only two weeks post op from breast augmentation and was told by nurses at the Nuffield where she had her op that she should go to A&E if she had chest pains as there was always a risk of blood clots On arriving at A&E she was told to take a seat when a nurse called her in a room and my daughter told her her concerns all she was told was you will have to go back to where you had the op because you didnt have your operation here we cant help you,she rang me crying her eyes out as she was worried it was a blood clot i told her to make an emergency appointment with her GP which she did and he examined her and put her mind at rest when he said it wasnt a blood clot. Why was she sent away from A&E without been checked out for something that could have been life threatening, Nuffield hospital isnt an A&E hospital and are not equipped for anything like that and they said they would only send her to A&E anyway, she should have been examined and at the very least they could have asked her a few questions about the pain and tried to put her mind at rest about it instead of making her feel like oh well you wanted breast surgery its your problem not ours which is how they made her feel, she was in that room less than 2 mins and they turned her away leaving her scared and frightened i am totally disgusted with them

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Response from Sunderland Royal Hospital

Thank you for your comments, we have passed them onto our Accident and Emergency Department. If you would like to discuss this further so that we can undertake a full investigation, please do so, at corporate.affairs@chsft.nhs.uk

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