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Care Opinion

BMI Saxon Clinic

Story from nhs.uk

"BMI Saxon Clinic"

About: Saxon Clinic

I will avoid using this hospital again.

I found several of the staff that I came into contact with to be rude and uncaring.

I was there as a day patient and felt very much that I was on a rushed production line.

I didn't meet my nominated nurse at all, a health care assistant and a student nurse looked after me during my stay.

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Responses

Response from Saxon Clinic 5 years ago
Saxon Clinic

Submitted on 28/03/2019 at 11:23
Published on nhs.uk at 12:07

Dear Sir/ Madam, thank you for leaving your review. We are very disappointed to see that you were not happy with the level of service and care that you received whilst a day patient at BMI The Saxon Clinic. Patient satisfaction is a top priority for us and so we are always disappointed to find that our standards haven’t been met. To ensure this does not happen again we would like to investigate your comments further. With that in mind if you can please share your name and contact details with us at Shirley.parker@bmihealthcare.co.uk, we will get someone to contact you at the earliest convenience for more information. With kind regards. BMI The Saxon Clinic.

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