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Astley Ward

Story from nhs.uk

"Astley Ward"

About: Royal Albert Edward Infirmary / Accident and emergency

My mum had a month stay on Astley Ward - arriving into hospital in very poor condition via A & E .

The staff in A & E , Clinical Decision Ward and Astley were amazing - treating my mum with care, compassion and dignity. She had an array of needs , which were all addressed and her health has improved dramatically over her stay - she had intensive nursing - thank you RAEI and the NHS - you have turned my mum's life around.

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Responses

Response from Susan Heighway, Patient Relations / PALS Manager , Patient Relations / PALS, Wrightington, Wigan and Leigh NHS Foundation Trust 4 years ago
Susan Heighway
Patient Relations / PALS Manager , Patient Relations / PALS,
Wrightington, Wigan and Leigh NHS Foundation Trust

Submitted on 07/10/2019 at 13:59
Published on Care Opinion at 13:59

Many thanks for your posting. It is a pleasure to read your positive comments; feedback is so important to our Trust and it is wonderful to learn of the care and compassion she received during her admission. Your posting will be shared with all staff who I am sure will be greatly encouraged, and feel much appreciated.

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