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Care Opinion

Great staff, great service

Story from nhs.uk

"Great staff, great service"

About: Royal Cornwall Hospital (Treliske) / Ophthalmology

Great service from booking staff, reception, lovely nurse and informative consultant. Even the cleaner was happy and friendly.

The waiting time was really short, but I wouldn’t have minded waiting longer if there had been patients with more serious problems than me.

Thank you.

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Responses

Response from Jess Saunders, Patient Engagement and Feedback Coordinator, Patient + Family Experience Team, Royal Cornwall Hospitals NHS Trust 5 years ago
Jess Saunders
Patient Engagement and Feedback Coordinator, Patient + Family Experience Team,
Royal Cornwall Hospitals NHS Trust

Submitted on 03/04/2019 at 14:14
Published on Care Opinion at 15:55

picture of Jess Saunders

Dear Anonymous,

Thank you for taking the time to share your story with us, I am pleased to see that you found our staff friendly and informative and that you didn't have to wait long to be seen in clinic.

I am responding to you as a member of the Patient and Family Experience Team, but I will ensure your story is shared with the team in Ophthalmology, I'm sure they will love reading your kind comments as I have.

Best wishes,

Jess

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