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"20 week scan - Antenatal care"

About: Nottingham University Hospitals NHS Trust - City Campus / Maternity care

I just want to praise the staff that were working in the Maternity unit (antenatal care), particularly in the foetal scans area. The receptionists are lovely and chatty, and very informative. But, particular attention goes to the sonographer that scanned our baby at the routine 20 week anomaly scan. He was so friendly, funny, and informative throughout the whole process, explaining every part that was being scanned and what he was looking out for etc. It was really reassuring and he made myself and my partner feel at ease and as though we could ask questions too, which was nice. We were fairly apprehensive as it's our first baby, but instantly felt better when he started the process. Also, my appointment was for 3.30pm, and I think I was in 15 minutes prior to this time, so was all running nice & early which was a bonus! Thank you very much to all.

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Response from Nottingham University Hospitals NHS Trust - City Campus 5 years ago
Nottingham University Hospitals NHS Trust - City Campus
Submitted on 01/04/2019 at 15:10
Published on nhs.uk at 19:05


What fantastic feedback for our Maternity Unit. Thank you so much for taking the time to get in touch. It’s so good to hear from happy patients and I’m so pleased that you received such great care during your visit and in particular during your scan. I’m pleased to hear our sonographer was friendly, reassuring and informative and explained everything clearly to you and your partner, giving you the opportunity to ask questions. I’ve shared your feedback with my colleagues who are very grateful for your kind words.

Best wishes

Bo Hamilton Cody, Deputy Head of Midwifery, City Hospital

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