"Felt a lot better after my blood test with Ann"

About: Community Health Services / Phlebotomy

(as the patient),

Went for blood tests to a nurse called Ann in Kirkby Suite. She was very helpful and listened to me. I felt a lot better when I left. She really understood how I felt about needles.

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Response from Kelly Owen, PALS Officer, Patient Advice Liaison Service, Community Health Services at 5 Boroughs NHS Foundation Trust

Dear shrub151,

Many thanks for your kind comments about our phlebotomy service.

We are very pleased to hear that your visit resulted in such a postive experience. Please be assured that your comments will be passed on to the staff concerned.

Thank you once again.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful