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"5 Star Service"

About: Eastwood Endoscopy Centre

I have had a colonoscopy performed at this clinic twice now and both times I’ve received excellent care. My most recent visit was in March and all the staff I met were so friendly. They made me feel as relaxed as possible about the procedure and the consultant introduced me to all nurses who would be looking after me. I was the last patient of the day and was still seen on time which was a great relief! I was given my results straightaway and offered a choice of drinks and biscuits. It’s clear that all the staff are passionate about their jobs and treat patients with dignity and respect. Thank you to everyone there!

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Responses

Response from Eastwood Endoscopy Centre 5 years ago
Eastwood Endoscopy Centre
Submitted on 26/03/2019 at 14:44
Published on nhs.uk at 15:06


Thank you very much for your positive comment. We are very please that on both your visits to our centre you were happy with the care you received.

We aim to make the patient experience as positive as possible for our patients and it is always nice to receive praise. I will pass your comments onto the team.

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