"rude consultant"

Rude consultant who left me feeling like a child in the headteachers office, Spoken at not to and made feel like we had wasted his time and informed that if the issue remains the same in a year then they would start tests ect, spoken to many now who have seen the same consultant who have said how rude and u helpful he is, really sad and frustrating day left with the only clear outcome of the appointment is that I need to wait another year and then they will review but I was also made feel like I’m lucky he was even going to do that for my daughter.