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"Hand Trauma..."

About: Wexham Park Hospital / Accident and emergency

After some weeks of considerable pain for what was believed to be an infection which didn't respond to penicillin I threw myself at A&E and asked for help. I waited about an hour (very reasonable) before assessment and shorty afterwards had an x-ray which showed I had an ingrowing fingernail. I was referred next to the Plastic Surgery and Hand Trauma Service who assessed me and the next morning at 09.00 I had surgery and this was followed up days later with new bandaging and training on how to do my own bandaging at home plus supplies.

I can't speak highly enough about the service and the treatment - excellent and thank you sincerely.

I must add that every time i went down a corridor on my four visits staff members asked me if I was alright about directions or voluntarily gave me directions when I wasn't sure.

This is a fabulous hospital with amazing and happy staff from what I could see. We are lucky to have such a great hospital and staff - thank you to each and every one of you for your professional care and service. And well done on your lovely service orientated culture.

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Responses

Response from Wexham Park Hospital 4 years ago
Wexham Park Hospital
Submitted on 07/05/2019 at 13:58
Published on nhs.uk at 14:06


Dear Fionnuala

Thank you for leaving such lovely feedback, I am so glad you had such a great service we try and give this service to everyone! and it seems you met all staff who follow our Trust Values, we love our patients and if they are kind, friendly and positive we usually are as well :)

regards

Michelle Youens

head of Patient experience

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