"hospital brill, admin disgusting"

About: Southampton General Hospital

What I liked

you cannot fault the surgeons and nurses who are brilliant

What could be improved

the administration of the hospital is very very poor, i have had to chase for surgery date after scan only to be told they had nothing down for me, had to chase for follow up appointment after surgery as they had nothing down for me and now i have been told i have to have radiotherapy and should have had other appointments with regard to this but have heard nothing two months after surgery. Last June/July was the same with appointments being made without me being told, appointments cancelled without me being told.

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Response from Southampton General Hospital

We are very sorry to hear you are having problems with our appointment system. Please do contact our patient support services team on 023 8079 8498 who will be able to assist you.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful