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Ward 8 Windsor Suite

Story from nhs.uk

"Ward 8 Windsor Suite"

About: James Paget University Hospital / Ophthalmology

What a lovely experience I have just had as outpatient on Thursday 14th March 2019 at this department I was seen and assessed by such dedicated staff for my cataract appointment. As such i was promtly given an appointment for surgery to take place the next day Friday 15th March.

EXCELLENT service from all dedicated nurses and doctors. I cannot praise them enough for the way I have been looked after.

I do have to return for further surgery later but have no problem after my recent visit.

Thank you all in the ophthalmology department from the appointments lady, nurses and

Dedicated doctors.

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Responses

Response from James Paget University Hospital 5 years ago
James Paget University Hospital

Submitted on 26/03/2019 at 15:01
Published on nhs.uk at 15:06

Dear Margaret

Thank you for taking the time to post your feedback following your recent attendance as an outpatient.

It is lovely to hear that your experiences were excellent.

I have shared your comments with the ophthalmology team, who will be pleased that they made such a positive impact to the care you received.

Best Wishes

Amanda Hood

Head of Patient Experience and Engagement

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